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How can your customers get help?

To reduce CSR calls, we have a Help Desk/Ticketing module that your customers can access (Read More)

By |May 20th, 2015|0 Comments

What reports are available?

OneBill has over 30 out-of-the-box reports on revenue, subscriptions, payment status, partner sales, commissions etc. (Read More)

By |May 20th, 2015|0 Comments

Can I see customer account details in OneBill?

Yes, OneBill presents a single view of the customer with all account details, subscriptions, invoices (Read More)

By |May 20th, 2015|0 Comments

Does OneBill support hierarchical accounts and invoicing?

If your customers include complex B2B accounts with multiple locations, then OneBill can handle hierarchical (Read More)

By |May 20th, 2015|0 Comments

How many partners can I add to my system?

As many as you like, although you may need help with supporting them if we’re (Read More)

By |May 20th, 2015|0 Comments

How does activation/provisioning work?

OneBill has a provisioning module (ProActive Activation) which allows you to set up new customer (Read More)

By |May 20th, 2015|0 Comments

How flexible are invoice formats?

OneBill has four out-of-the-box invoice templates that suits most of our customer’s purposes. However, custom (Read More)

By |May 20th, 2015|0 Comments

Does OneBill handle usage data?

Yes, from telecom CDRs, through to storage, bandwidth, database size and any other usage criteria (Read More)

By |May 20th, 2015|0 Comments

Can my customers manage their own accounts?

Yes, we have a Self-Care module  which allows you customers to sign up, manage their (Read More)

By |November 27th, 2012|0 Comments

How is OneBill’s product offering structured?

OneBill’s software is offered as an enterprise-class Billing and Revenue Management platform – OneBill Lite, OneBill (Read More)

By |November 27th, 2012|0 Comments