Have you read the tweet of an irate customer who when called to cancel New York Times subscription was put on hold for fifteen minutes – twice?
You could be the victim of callous treatment of businesses that do not have proper means for a customer to unsubscribe.
Read on to know the new laws that service providers need to follow to allow customers the right to unsubscribe.
Starting on July 01, 2018, the California law has made favorable provisions for customers considering canceling subscription. The new law allows the customers to cancel a subscription if they do not wish to continue. Customers who have opted for automatic renewal or continuous service offers online can now cancel the services online. (Read More)